Emerald Plumbing Testimonials
I'm writing to thank Emerald
Plumbing for a job well-done
with my plumbing issue. Living
on the third floor of a
three-story condo in
Celebration, I recently
received a call from my
downstairs neighbor saying he
saw patches of wet spots on
his ceiling above his tub.
Stressing out, I immediately
called a plumbing company (who
shall be remain annonymous)
who came out to assist with
the situation. After spending
a half hour trying to figure
out where the leak in my
bathroom was coming from, they
couldn't come to a conclusion
except that it may have been a
gasket issue but was not
confident in his response.
This concerned me a little so
I decided to research online
and found great reviews online
about Emerald Plumbing.
Needless to say, Ed from
Emerald Plumbing came to my
rescue! After booking an
appointment, I spoke to a
gentleman by the name of Mark
who gave me probable causes of
my leak and assured my
stressful self that everything
was going to be okay. He
helped arrange Ed to come over
to assist. Ed arrived on time
and was very professional and
friendly. After spending about
45 minutes scoping out my
bathtub, he found a punctured
hole in my copper pipe behind
the faucet. He even took the
pipe out and showed me proof
of the damage. I was at ease
knowing I was in great hands
and felt very confident that
Ed had saved the day! I want
to thank Mark and Ed for being
professional, friendly and
efficient! I definitely will
recommend Emerald Plumbing to
my Floridian friends and
I want to thank you for sending two remarkable, professional technicians to our residence to repair a plumbing problem that we, thought was going to be a huge costly disaster. Ian Brown and CJ came and put our minds at ease almost instantly. Those are two guys that you can tell, enjoy their jobs. We have dealt with several companies in the past week, from roofers to general contractors, and we enjoyed and felt more confident in Ian and CJ than any of them. They both went above and beyond the call of duty to make sure that all our concerns were addressed and never made us feel like we were “stupid” for not knowing things. Our Sewer is running without a hitch and we thank Emerald Plumbing and Ian and CJ.....not to mention Ian’s accent was adorable and so well represented your name!
We will definitely use Emerald Plumbing if needed in the future, and feel confident to recommend them to anyone needing plumbing services.
Tom Osborne and Trish Moore
We are very happy with the service that we received today from Shawn Berube. He called ahead of time, arrived promptly, diagnosed the problem, and fixed it quickly. He was courteous, and he carefully explained everything that he did. It was not an easy repair because the builder had altered the toilet from its original design. Shawn fixed it correctly. The next time that we need a plumber, we shall request Shawn.
Ian and CJ were at my residence this afternoon and were very professional. These two handsome guys certainly knew what to look for and knew what to do to correct the plumbing problem. I highly recommend them and will certainly refer Emerald Plumbing to everyone I know. My mother is in town and even stated that we don't have service and nice guys like this in Connecticut. She said they worked "magic". Thank you, Thank you, Thank you!
God Bless....Jacqueline Bailey
I would like to thank Emerald Plumbing for sending Ian Brown and his assistant to repair the kitchen sink plumbing at 5310 Pebble Beach Drive 32811. The condo is owned by Beth Conner who scheduled the appointment.
They were professional but also very friendly and had the problem diagnosed and fixed in an amazingly short amount of time considering the repairs involved and also cleaned up the area. They even diagnosed a problem with another kitchen appliance even though it is not their field but would not accept a gratuity for it.
I did call to thank them personally but wanted the office to know what a great job they did. I'm referring Emerald Plumbing, particularly Ian Brown, to my daughter who owns a home in Metrowest.
Your team that came out to re-pipe our house yesterday deserves your gratitude and ours and huge pat on the back. My wife and I were very impressed with how professional and courteous the team was and the skill that they demonstrated on the job was also impressive. Re-piping a house is obviously a large and invasive job, which nobody can fully appreciate until they see it being done in person. After seeing what had to be done and receiving the service that we did, I truly feel like I received an excellent value for the money that I spent. It is rare that I feel that way.
Your team not only demonstrated quality craftsmanship and handiwork, but really blew me away with their friendly and professional manner in which they treated my family and I. I had a few questions during the time that they were here, and more than one team member was very happy to help answer them. In fact, one of them (don’t remember his name,) made a separate phone call to try to get me the best and most accurate answer to my question. He took the time to stop what he was doing and made it apparent that helping answer my question was the most important job that he had at the moment. Clearly, I am not the only one that receives this level of service from your company, as your reputation as the best plumbing company in Central FL is well deserved.
I felt compelled to write this letter of praise because it is seldom that I see this level of professionalism anymore. I have copied our realtor on this letter as she is who referred us to you. Please feel free to use this letter as a recent testimonial, and for heaven’s sake, buy those guys some lunch!
Universal Technical Institute
Repiped home replacing defective polybutylene piping. Home approximately 25 years old.
If I knew then what I know now, I would have had this job done years ago with the first pipe failure. We had the defective polybutylene pipe in our home but was advised by another "master plumber" that if we just replaced the joint fittings at the fixture points we probably wouldn't have further pipe failure.....wrong. However, having witnessed the repipe job done at my neighbors place by another plummer I was very hesitant to have a whole house repipe. Their home looked like a bomb went off. But after suffering four major leaks I finally agreed to have Emerald repipe the entire house.
Emerald in one day completely repiped our home. They worked efficiently and minimized the cuts in the walls. In fact, had I not observed the new pipe being installed in the guest bathroom I would not have known the installation occurred--the hole in the wall was minimal and hidden behind the toilet! The drywall company that followed the next day did a wonderful job patching the few holes they needed to patch. All of the repairs other than needing to be painted were hardly recognizable. In fact, on our white bathroom ceiling you can't see the repair.
I had used Emerald before when our sewage line needed to be replaced and again was very pleased with their work. Now our home has been completely "plumbed" by Emerald and we couldn't be happier. No more worrying about a pipe breaking and flooding our home.
It is an absolute pleasure working with this company. Their personnel are competent and professional, their prices and estimates are fair and firm (no last minute surprises), and their work is TOP NOTCH.
I wanted to take a moment to thank you for your willingness and positive response to the recent situation I experienced in my home. In this day, when you seem to hear so many horror stories of various companies not standing behind their work, it is reassuring to see a company which not only stands behind their work, but does it with such a customer friendly attitude. I want to compliment you on this and I will happily continue to recommend you to anyone I know for all plumbing related issues. Myrna and Brian were both so pleasant to work with. They truly represent Emerald plumbing extremely well. Since Liam Cuddy first stopped by my home to provide an estimate for repiping, to this most recent experience, Emerald has proven to be the most reputable and professional company I could wish to interact with.
Thank you once again, for your outstanding work. My best to you all for a most restful and pleasant upcoming holiday!
J. Anthony McGlone
After I had a big cookout, my sink was clogged to the point where I couldn't clean up the mess we made, the next day I called and CJ go there in just a few hours. He totally fixed my clogged sink problem and even was able to help out with a blockage in one of my bathroom showers. The service was fast and excellent! Thank you!
Just wanted everyone to know what a good job Jim and his helper did today from Emerald Plumbing. They were right on time, showed me each step, gave me great recommendations on the rest of the project, and explained the function of each new control. Great job, guys! Will always give great referrals for Emerald Plumbing and their crews.
Marc from Emerald Plumbing responded to a service call my husband requested this morning. We had a clog in our kitchen sink. Marc called before arriving and indicated the time he would be at my home. He was prompt, courteous, professional and answered my questions. When he finished, he swept the kitchen floor as the cable had spread dirt on the tile. I was pleased with the service and Marc.
Thank you, Donna Fithian
Emerald Plumbing is simply the best! When my home needed re-piping, Emerald got the work done immediately! The professionals that came to the home were knowledgeable, courteous and efficient. You would never know that all the pipes in the home had been replaced. Thank you Emerald!
Count me as a very satisfied customer. Before choosing Emerald I called several of the other companies for quotes. Emerald was the lowest and certainly the most straightforward. Armando and Matty arrived on time and gave us a courtesy call about 30 minutes prior to arrival. Both of the guys were very knowledgeable and friendly. They did a great job for a very fair price. We'd definitely us Emerald again.
Richard, Winter Park
Armando visited our home and not only corrected a lingering shower issue but was able to get a warranty part from a supplier that was not anticipated. Thanks again for the great service. Will use again.
I am the construction superintendent for a pool company that specializes in high end jobs with rock work and waterfalls in the design. We have a very difficult project at the Sanford Zoo under construction, it is a new otter exhibit the zoo is building. At the bottom of the pool there is a Large drain line to allow for easy cleaning of the pool when required, last week we were completing the finish in the pool, while it was raining. It rained heavenly for two days and caused a lot of cement and concrete to get washed down the drain line. The following Monday When we got back to the job, the drain line was completely clogged. Armando from Emerald Plumbing came out, and within a few hours the drain was as good as new. Thanks Armando and Emerald Plumbing for a job well done.
My new kitchen farm sink took a beating with all the prepping of food being washed down the disposal. After celebrating with family, neighbors, and friends the sink started backing up. I called Emerald Plumbing and they had their plumber Aaron call me back in reference to the problem. He assessed the degree of urgency by my explanation and gave me an option of the weekend rate or regular rate on a week day. He put me at ease about the seriousness of the problem and I was able to take the week day rate that was cheaper. Aaron was very pleasant and professional. He started immediately and saw that the sink needed to be snaked and the disposal needed replacing due to leaking. Aaron was able to finish the job within an hour and gave me some tips on my disposal. He was reasonably priced and I have decided to make Emerald Plumbing my first choice of plumbers when I have any plumbing issues. Since then, I have requested Aaron to come and check out my three bathroom toilets. He came, found issues that I would not have found, plus repipe my outside shut off pipes, all under one hour. I was impressed! I highly recommend Emerald Plumbing.
Jacqueline Gonick, Orlando, Fl.
My Realtor at Keller Williams recommended Emerald Plumbing to me when the home I wanted to purchase needed to be repipe (which was required by my insurance company). The owner, Liam, came out and give us an estimate. He explained everything to us and we scheduled the job right for after closing on our new home. The crew, Darren, Hugh, and Matty came out and did a wonderful job! The drywall company which was Fields Maintenance came out the following day and were also very good. The process was completely painless and we were very impressed. We would highly recommend this company to anyone.
Tim & Rose McDonald
Had a water heater leak. Checked online and started calling around to a few companies. Most of the companies wouldn't give me a hourly rate to come out and check it. Emerald Plumbing was upfront and very professional. Armondo came out and installed a new hater. Great job done. Will use again.
My rental house was just repiped by Emerald Plumbing. This was the 2nd house of mine that they have repiped. Darren asked if I was happy with the work if I could write a review and I could not be happier to do so. They were professional, polite and very clean. I recommend these guys for any plumbing work that needs to be done, they are the best for the job. Keep up the good work!
Emerald Plumbing installed my new Rinnai gas tankless water heater. Gotta say I am really loving it. Awesome job.
Mr. & Mrs. Phillips
Great Company, Great Service and very fair pricing.
Melissa Carrington, Orlando
After using Emerald Plumbing to replumb my house I will never go anywhere else for my plumbing issues. Thanks guys.
Look no further for a plumber! By far the best contractor I have ever dealt with.
Emerald Plumbing has just left my house after repiping it. These guys are awesome.
The Martins of Ocoee, Fl
Last evening, our copper water line feeding the washer connection sprung a pin hole leak. This led to water gathering and eventually flow along the garage floor. We heard a hissing noise earlier the following morning (Sunday) and immediately called Emerald Plumbing for emergency service. Within one (1) hour, Ed Zuccarini arrived and went to work. Within 90 minutes, Ed had replaced both washer water feed lines and had everything reconnected and retested. The best thing of all was that Ed was able to access the pin hole leak through the garage paneling and not through the drywall that was inside the house and behind the washer. Therefore, there was minimal visual repair issues. It is very reassuring to know that we have a reputable, responsive, and professional plumbing company in Emerald that we can call immediately to respond to emergency situations like this. A job well done and thanks to Ed and Emerald Plumbing.
Wasson – Longwood, FL
-My wife called to say our drains were backing up into the tub when she was doing a load of laundry. I did a search and came up with Emerald Plumbing and due to some great reviews I called right away and I now see why their reviews were so great. The women Myrna who answered the phone was very professional and she had someone out to my house in two hours. My wife said the plumber Armondo was also very professional. They cleared the problem, cleaned up and were gone in an hour. Can't ask for more. I now know who I will be calling.
-So happy to have found a good plumbing at last. Several bad experiences over the years. Great service and values.
Great Company. Very pleased from start to finish. Brian was awesome.
Insurance company insisted that my house needed to be repiped. Found Emerald on the web and got an estimate. Emerald had a great vibe. The owner himself came to do the estimate. Scheduled the repipe and the crew showed up on time and were the most professional workers ive had in my home. Great job and great price. Highly Recommend. Bobby A.
Yesterday, Ian and his helper were called to my residence. They successfully cleared my drain and did it quickly and politely. I was impressed with the attitude and professionalism that they brought to the job. I will recommend your services to my friends and will certainly use you again when needed.
I would like to add a testimonial from a satisfied customer. This week we had our washing machine and toilets backing up into the bathtub and shower. At first we called on another service company. They came out and ran a pipe cleaner thru the outside lines of our home, and charged us $245. Unfortunately for us, their fix lasted less than 18-24 hours and the same problem repeated. Emerald Plumbing was recommended to my wife, so we called them, as I didn't want to call back the first service company. 20 minutes after calling Emerald Plumbing, a team was on their way, Ian Brown , the Service Manager and his assistant CJ. Within 30 minutes of their arrival, Ian and CJ had the problem solved and a plan of action to prevent it from reoccurring anytime in the future. This was outstanding service and I would imagine the quality of service everyone needing plumbing services expects. Thank you, Emerald Plumbing. We will also recommend your services to anyone with plumbing needs.
Winter Park, FL
Just wanted to say that we were extremely pleased with Shawn who came out yesterday and got our plumbing crisis fixed!! Super nice guy and extremely knowledgeable and professional.
We were also able to get support via telephone the night before Shawn came out to ensure that the overflowing did not get worse.
Your prices are extremely reasonable as well.
I have already recommended Emerald Plumbing to several of my friends.
Have a fantastic Holiday!
Rick and Joan Costello
I have currently used your company twice for plumbing issues for the HOA, Stone Crest Master Association and have been extremely satisfied. I have kept the card for my own residence because I was so impressed with the timely response and communication from your employees. My most recent experience was with Ian and CJ and they were incredible hard workers, very responsive, honest, helpful and fair. I will definitely request them again. In additon I would like to request several of their cards so I can pass them out to my managers. I am one of the owners of Southwest Property Management and very much look forward to sending future business to you. Thank you for your hard work and most of all your honesty and integrity!
Dear Emerald Plumbing,
After finding you on Angie's List, I decided to use you for some minor plumbing work. Your ratings were very high which helped reduce my apprehension about using a professional plumber. At the completion of the service call, I came to realize why your ratings are so high. Your technician Armando was proficient, efficient and helpful, arriving with all the tools and parts needed for the job. As you know, on the job he IS Emerald Plumbing and as that representative, I found him to be skilled, friendly and personable. I hope you consider him a valuable asset to your organization. The work was done to my complete satisfaction and I was given a well-written, itemized and a readable receipt.
I'd like to thank you for your excellent service and will certainly call you again if the need arises.
I’m Mary Allen, and we had two of your plumbing staff, Ian Brown and CJ, to our home today to put in two toilets for us. We are very pleased with their service.
They were courteous, they explained everything they did, and they did an excellent job installing the toilets, even though they had to deal with two badly cracked flanges that had been improperly installed by the original builder.
We will definitely call Emerald Plumbing again, and request them.
Hi. I want you to know how friendly, efficient and effective Mark was today in repairing my water leak.
I appreciate the service from Emerald Plumbing and will refer you to all my neighbors.
Thanks again, Mark!
Ian and team were great today helping at our new office... Explained everything, fast, will use again.
Thank you Emerald for your wonderful service! Will use again!
Tried emerald plumbing for the first time. I have never had a problem with my plumbing so i was very nervous. Found them to be affordable and very kind. Not as scary as i thought it was going to be.
Thx. Mr. Klimps.