Emerald Plumbing Testimonials

Take a look at what customers have to say about Emerald Plumbing.

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My family has used Emerald Plumbing for years and now that I am a home owner myself I also use Emerald Plumbing. Whenever I have needed their service they arrive prompt and ready to solve the problem. Hugo has come to my rescue and I am grateful to him for his opinion and honesty, he is a great asset to their business. Thank you so much for your help.

Megan R.
Winter Park


A few weeks ago I was told by another plumber that I needed to replace 2 of my toilets in my home because I was having problems with them flushing poorly. Their pricing was a bit high so I decided to call around. I came across Emerald Plumbing and they came out the same day I contacted them. Once there I was informed that I did not need to replace the toilets that I just need the drain line snaked! I was shocked that I had almost been scammed into buying 2 toilets. Thank you Emerald Plumbing for coming out and being so helpful and honest! My toilets are flushing fine and I will defiantly call them again if I have another plumbing issue!

Sara Orlando, Fl



I called Emerald Plumbing for an estimate to have my home repiped because I have had none stop leaks and figured it was time to finally put a stop to them. I work long hours and it’s hard for me to leave work early so Liam came out at 5:30 to take a look. I had received a few other estimates and after getting Emerald’s I knew I would be going with them. The price was right and I was able to get on their schedule for the same week. The crew they sent out was wonderful, answered all of my questions and made me feel very comfortable. I would recommend Emerald Plumbing to anyone.

Christian Martins, April 8, 2011


Monday I woke up to my daughters room covered with water. After convincing my wife I could fix the problem she proved me wrong and we called Emerald Plumbing out. They were here in just about an hour. Located the problem which was a pipe busted in the wall coming from the bathroom and fixed it in no time. Shawn knew exactly how to handle the situation and all was well again. Thanks Emerald Plumbing.

Chad Moorings and Family (Winter Park, FL)



One weekend while having a house full of guest we had some plumbing issues. My first thoughts were “Great, how am I going to get a plumber out here on the weekend and how am I going to afford to pay for this?”. I contacted several different companies and Emerald plumbing happened to be the most affordable. Upon arrival they were very professional, friend and efficient with their time. I would highly recommend their services to anyone as I will be a lifetime customer.

Michelle Armstrong
Verification Analyst



We recently had a major remodel done to our house. The remodel included services from Emerald Plumbing including installing Solar Hot Water, re-plumbing the entire house and major plumbing changes for 3 bathrooms and a kitchen. We have been delighted with your service. The solar and re-plumb were the first things done. They were completed easily within a week of contracting your services. Permits were pulled and the inspections all completed timely. It was such a delight not to have to wait to have things completed.

For the remodel, well I just can't say enough good about Mac and his helper. They made numerous visits to take out drains, set up new drains for a shower, install new plumbing for new showers and body sprays and a shower outside. Then as things were complete they installed the new toilets, attached drains and installed new faucets and showers. They showed up when we needed the particular part of the job complete. They really made this whole remodel go smoothly. They showed up when they said they would, worked well and always cleaned up. Everything was completed to perfection. It was really a pleasure having Mac as our contact and plumber. If anyone ever asks me if I know a good plumber, you can be sure I will refer your company.

Thanks to all and Mac especially!!!! Please share this with him :-)

Patti S Moeller and Steve McCrorie

 

I’m pleased to recommend Emerald Plumbing as a general Pluming contractor for your business or home plumbing. I hired Liam & Emerald Plumbing to complete a repipe of my home. We were able to continue to inhabit our home while the work took place, and they orchestrated every detail exactly as they had promised. The entire plumbing remodel was completed on time and on budget, and we are delighted with the workmanship and quality of every detail. We also found the crews suggestions and recommendations to be invaluable and they saved us many dollars and undue frustration on our drywall repair. If you would like your project completed on time and on budget I would recommend you look no further. We will continue to recommend Emerald Plumbing to our friends and business associates.

Jim Bowman



We had a new solar hot water system installed 2 months ago by Emerald Plumbing. We love the lower electricity bills and having plenty of hot water. The plumbing inspector said Emerald were the best and I would have to agree.

Jacob Schwartz-Orlando, FL



When my insurance company informed me that would not re-insure me unless I repiped my entire home because of the gray pipe, i panicked imagining my home being destroyed. i did a web search and got 4 estimates. Emerald plumbing were a clear choice. I am very happy with my decision. There was only two holes in the drywall and it was completed in one day. The price was fair and the work was excellent.

Jessie Carlisele from Bay Hill.



I have used Emerald Plumbing for years. I am a school teacher and everybody at school also uses them. They have changed my water heater, fixed my clogged drains and most recently repiped my house due to old copper pipes. Once again great job guys!

Ms. Kaven Davis
Winter Park, Florida




Last saturday morning my son informed me that the toilet would not flush. As it turns out the whole house was blocked up. I went online to look for a plumbing and made several calls. Emerald called back immediately and were at my house in 45 minutes. Armondo the tech snacked out the drain and tested everything. even running the washing machine. He proceeded to educate me on what not to flush down the drain. Awsome job, great service and great price. Thank you from a new customer, Maria Torres.

What a great job Emerald Plumbing did on repiping my home and installing a water conditioning system. The crew was amazing and really working well as a team. Love the conditioned water by the way! Peter Robinson, Maitland.

I recently purchased a home and could not get insurance because of the existing plumbing-polybuthane. I started asking around about a plumbing company and everywhere i went people told me to use Emerald Plumbing. Even my barber! They were easy to work with and I will spread their name just like others did to me.

Gary Carlson
Waterford Lakes, Florida



Over the years we learned to rely on Emerald Plumbing when we need a plumbing fix in the house.  They arrive on time, clean up after their work, have pleasant dispositions, and do excellent work.  The last time they came we had water seeping out the front of the toilet.  After moving the toilet and fixing the problem, when they put the toilet back in place, they not only caulked it in, but they grouted it in as well.  I was not surprised that they did that extra step, as they take great pride in their work.  After experiencing Emerald's work over time, we would not call anyone else.

Lewis Rothlein
Maitland




I wanted to let you know with how pleasantly surprised I was with the quality of service that I received today. Ian and Shaun did a great job in clearing out the slow leak in my tub in a very short amount of time. They took the time to explain the problem to me. It is nice to know I have a plumber I can call that is honest. I will be using your company for all my plumbing needs

Eileen Regan
Passionately pursue personal growth
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I just wanted to let you know that I called you company on Sunday for a service call. Brian Bailey, showed up and did a great job, he was very professional, clean and timely. I just wanted to let you know what a good experience it was to deal with him and your company. I will definitely use your company in the future.  Thanks.

Matthew T. McKeever, CCIM, SIOR
Senior Director, Office Brokerage Services
Cushman & Wakefield of Florida, Inc.

I want you to know that Ian did a Great job here at Freeman. His presentation to the bosses was clear and concise and they definitely understood all that needed to be done.

Finally ,that particular problem is no more! Thank you Ian and his assistant for a job well done…..

Linda Gelpi Freeman

Dear Liam:

I don't often feel compelled to write a thank you letter for plumbing services.  Plumbing problems never come at a good time, are always unexpected and   quite often - outrageously expensive! 

Our business was in need of plumbing services on Thursday June 30th.  The hissing sound we heard behind a restroom wall was disconcerting.  At 11:30 AM, we called a plumber we previously used and were told they were not available until Friday.  We searched the internet and decided to call Emerald.  Fortunately, you could accommodate us before the end of the day.

Close to 5:00 PM Ian Brown and his helper Danny arrived.  Ian quickly identified the problem and it was my worst nightmare, a leak under the slab. 

Ian and Danny could not have been more professional and kind.  Ian kept me or a member of my staff updated at all times on his progress.  Drywall had to be removed and the slab had to be cracked.  Of course all this took place in a tiny little janitor's closet.  It was hot, dusty, back breaking work.  When I mentioned I would turn the air conditioning down, Ian's response was "please don't do that on our account."  Of course I turned it down anyway, but who in this day and age actually says something like that?  Ian was more than willing to give up his own comfort to keep his customer happy.  He also kept a great sense of humor throughout the entire evening.     

Ian was friendly, compassionate, professional, trustworthy, as quiet as possible, and generally appreciative of our business.  Not once did Ian or Danny lament on the late job, hard work, or working conditions of the tiny little room.  Danny quietly helped, did all that was asked, answered questions and was generally nice to everyone.    

Ian and Danny returned this morning to complete the job and were kind enough to check out other issues for me.  They were just as pleasant today as yesterday. 

It is rare to encounter exceptional customer service.  The fee charged was extremely reasonable.  Numerous members of my staff who encountered Ian and Danny were amazed at their work ethic and attitude.   

You obviously hire good people and keep them happy.  Quality and Service truly do come together at Emerald Plumbing and I am sure that starts at the top. 

I plan to recommend Emerald Plumbing to anyone I know.  Although I hope I don't need your services anytime soon …. I won't hesitate to call you in the future.  I will of course request Ian Brown!

Sincerely,

Gina Todd
Administrator
Orlando Immunology Center


"I highly recommend Emerald Plumbing. They recently serviced a rental property of ours. Mark, their field technician knew his stuff. He was friendly, professional and resolved the problem quickly and effectively. The office staff was prompt to reply, and the rates were very fair considering the level of service and attention we received. A big thank you to the entire staff. No one looks forward to calling the plumber, but with Emerald you don't have to dread it. They provide excellent service at a reasonable price. Thanks again. ....Mike S., Orlando"

Thanks,
Mike



Dear Sir,
Recently Ian came to our house to fix my plumbing. He was very courteous, professional
and friendly. I would use him in the future if needed.
Thanks
Bill and Liz Carlson


"Owning several rental properties can be a ball and chain unless you have the kind of support team that Emerald Plumbing gives you. I do not have to worry about leaving town as I know my tenants can call Emerald and they will handle whatever problem exists. Thanks Emerald for watching my back.
-
Dennis L. Jenkins


Our laundry tub was backing up into the kitchen sink, draining very slowly. He had to use a snake to clean out the laundry and kitchen drains, and got things working again! We know this may be a temporary solution, but we really appreiciate your honesty. Ian recommended that we have you do a camera-search. We are ib retirement income and that may have to wait a while, but we'll sure use Emerald Plumbing when the time comes.
-Terry Elsasser


I have to praise the people at Emerald Plumbing. They were very generous when they decided to donate the water heater and install the hot water before our school year begun. Then, just recently, we had no toilet in the public bathroom and I didn't know anyone else to call. So I decided to give them a call and see what they could do, immediately they had one of their wonderful professionals come out the same day to take a look at it and then decide they would donate a new toilet and have it installed the next day!
THANK YOU EMERALD PLUMBING FOR SUPPORTING CECO AND EVERYTHING WE DO!!!
-Dusty Echavez - Conductive Education Center of Orlando


I own several residential properties in addition to the commercial office space my clinic occupies. Emerald Plumbing has serviced all my rental properties, as well as my home, for many years now. We've chosen them because of their fast response time, courteous and professional service and the great value we receive for the money spent. We have recommended them to several friends, who are now satisfied Emerald Plumbing customers.
-Dr. Michael Bigly
West Side Healthcare Associates


We at Senrty Management have used Emerald Plumbing for our service work for several years now and have found them to be honest, knowledgeable, professional and courteous. We manage several associations around Central Florida, complexes and various properties. Recently we have had to have several units repaired/repiped. Their pricing is fair and competitive. We used Emerald, who did a great job in a timely fashion. They were very clean and neat from start to finish.
Emerald Plumbing is the only plumbing company I use and I will continue to do so with respect to their outstanding performance.
-
Imad Arif
Licensed Community Association Manager


Recently the Andalucia Apartments needed to be replumbed. The association interviewed a number of plumbing companies to do the job. Emerald Plumbing clearly presented the best proposal and qualifications. The presented a reasonable time schedule with appropriate manpower, a clearly specified start and end date, and minimal water shut off time for our residents. Another important factor is that they provided dry wall workers that followed their plumbers to repair and patch holes that were made when installing new piping. Emerald Plumbing stayed on schedule and did everything possible to minimize any damage to the interior tile and wallpaper. More importantly all residents received water on the day they were promised. Clearly the board of directors concluded that Emerald Plumbing was the right company chosen for the job
-Pat Magyar
President


I would like to take this opportunity to thank you for the excellent service I received on my re-plumb job. From obtaining the estimate to completion of the drywall, Emerald Plumbing was professional, accommodating and reasonably priced. The technicians were friendly, informative, and timely and the installation was done with a minimum of debris. I would recommend Emerald Plumbing with no reservation.
-Rachel A. Schram


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